Software Requirements

To enjoy videos at RDV, you will need the following software installed on your computer:

* Internet Explorer 6.0 or above, Firefox 1.5 or above, or Safari 2.0 or above
* JavaScript and Cookies must also be enabled
* Adobe Flash Player 9.0.115 or above
* Microsoft Windows XP SP2, Microsoft Windows Vista, Macintosh OS X or Linux

In addition, you will need an internet connection with sufficient bandwidth. Our videos stream at 480Kbps or 700Kbps, and we’ll adjust our stream based on your bandwidth, but we recommend a downstream bandwidth of 500Kbps or higher for the smoothest playback experience. You can test your downstream bandwidth at http://www.speedtest.net. Once there, click on the yellow pyramid on the map (if none of the pyramids are yellow, select one that is closest to your geographic location). This will initiate a speed test. Once complete, your downstream bandwidth is displayed in the “Download” box near the top of your screen.

Personal Information

We only request personal information (such as your name, address, and e-mail address) if you choose to purchase one of our products. We do not request, collect or store personal information if you merely browse our Web site.

If you choose to purchase a product and supply the requested information, we never sell, trade, or otherwise share any of this information with any other company or organization.

Instead, the information you supply is used only for two purposes:

If you order with a credit card, your address information is supplied to your credit card company to verify that it matches the cardholder billing address.

Refund Policy

We offer an exchange on any product found with a manufacturer’s defect, if the product is in non-playing order we will gladly exchange the item for you. However, due to the nature of the products sold and their usability, there is a no refund policy on all of our products.

Customer Service

If you need help or have any quetions please email us at support@reggaedancehallvideos.com or use the contact form at the top of our website. We answer all question promptly usually within 30 minutes but on some occasion it might take up to 24 hours but we will get back to you ASAP.

9am – 5pm EST
Monday – Friday
Except Holidays

Copyright Complaints

Reggaedancehallvideos.com and its affiliates respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please Email us Subject Line Claims of Copyright Infringement and a number you can be reach after these steps we will be able to take it off the site in 24 hrs.

It is our policy to respond to clear notices of alleged copyright infringement.

Please note that you may be liable for damages (including costs and attorneys’ fees) if you materially misrepresent that a product or activity is infringing your copyrights. If you are a copyright owner or an agent thereof and believe that any file or other content or link infringes upon your copyrights, you may submit a notification by providing our Copyright Agent with the following information in writing:

(i) A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;

(ii) Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;

(iii) Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled and information reasonably sufficient to permit the service provider to locate the material;

(iv) Information reasonably sufficient to permit the service provider to contact you, such as an address, telephone number, and, if available, an electronic mail;

(v) A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and

(vi) A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

RDV
Email: copyright@reggaedancehallvideos.com

WARNING: These contacts are for copyright takedown requests by their rightful owner and representatives ONLY. Abuse of these contacts for any other purpose than copyright issues or from anyone other than the rightful owner or representative will be dealt with harshly, possibly with the appropriate authorities in your jurisdiction. You have been warned.